Return & Exchange Policy Black Friday & Holiday Season

To give you a stress-free shopping experience during the holiday season, we have temporarily updated our exchange policy.

Returns (30 days after delivery)

Returns can be requested within 30 days from the date of delivery.
To be eligible, items must be:

• New and unused

• In original condition

• With all tags attached

• In the original packaging

Items that are worn, damaged, or missing tags are not eligible for return.

Holiday Extended Exchanges – Until January 31st

All orders placed between November 15th and December 31st qualify for exchanges until January 31st, 2026.

Customers may exchange for:

• A different size

• A different color

• A different model (price difference may apply)

⚠️ Please note: Exchanges are accepted only for items in new, unworn condition with tags attached.

Items NOT eligible for return or exchange

• Used or worn items

• Items without tags

• Personalized items

• Final sale products ("Last chance" items)

Shipping Costs

• Return shipping costs are the customer’s responsibility.

• Exchanges due to defects or wrong items received are free of charge.

 How to request a return or exchange

Please contact us at [adelissaclient@gmail.com] with:

• Order number

• Full name

• Reason for return/exchange

• Photos of the item (if applicable)

Our team will reply within 24–48 business hours.